Application Submitted Successfully!

Thank you for your application! Our energy specialist will contact you within 24 hours to discuss your eligibility for heating upgrade rebates and next steps.

Make Heating Your Home More Affordable

Switch from costly gas heating to efficient multi-head reverse-cycle systems with incentives that bring the upfront price down and lower your ongoing bills.

Lower heating costs compared with traditional gas
Upfront price reduced through VEU program
One system for both heating and cooling
Install once, benefit every winter and summer
Check Your Eligibility

Find Out Your Eligibility

Please enter your first name
Please enter a valid email address
Please enter a valid phone number
Please enter a valid VIC postcode (3000-3999)
Rebates available for Victoria only
Please select your current heating type
Please select the number of bedrooms

OR

We respect your privacy. Your information is secure with us and will only be used to process your application. By submitting, you agree to our terms and privacy policy.

2,500+
Homes Upgraded
$700+
Average Annual Savings
60%
Energy Efficiency Gain
98%
Customer Satisfaction

Where Your Gas Bill Goes

Understanding how you use gas helps identify where you can save the most

Breakdown of Average Gas Bill in Victorian Households

Heating 69.2%
Hot Water 27.9%
Cooking 2.9%
Heating (69.2%)
Hot Water (27.9%)
Cooking (2.9%)

Heating Cost Comparison

Traditional gas heating vs modern reverse-cycle systems

Gas Ducted Heating $1,200/yr
Reverse-Cycle System $500/yr
$700+
Average Annual Savings When Switching

Why Choose Royal One

Professional service from start to finish with a focus on your savings

Rebate-Ready Process

We handle all VEU paperwork and ensure maximum rebate eligibility for your upgrade.

Transparent Pricing

Clear quotes showing your costs and rebates with no hidden fees or surprises.

Long-Term Savings

We focus on reducing your ongoing energy bills, not just the installation cost.

Whole Home Comfort

Heat and cool only the rooms you use with efficient multi-zone systems.

Quiet Operation

Modern systems designed for peaceful operation without compromising performance.

End-to-End Support

From eligibility check to installation and aftercare, we're with you every step.

Benefits of Switching

More than just lower bills - a better way to heat and cool your home

Financial Benefits

Lower Upfront Cost

VEU rebates significantly reduce your initial investment when replacing old gas heaters.

Reduced Running Costs

Modern reverse-cycle systems use 60% less energy than traditional gas heating.

Increased Home Value

Energy-efficient heating upgrades can increase your property's market value.

Comfort & Convenience

Heating & Cooling

One system for year-round comfort, eliminating the need for separate units.

Zoned Control

Heat or cool specific rooms instead of wasting energy on unused spaces.

Eco-Friendly

Reduce your carbon footprint with more efficient electric heating technology.

Customer Testimonials

Hear from homeowners who have made the switch with Royal One

Robert
Melbourne
"Royal One made the entire upgrade process easy. The team handled the paperwork, explained everything clearly, and the installation was done the same day. I'm already seeing the savings."
Alexis Bustelo
West Victoria
"The installers were punctual, professional, and respectful of our home. The system works perfectly and the support after installation has been great. Highly recommend Royal One."
Qureshi Abraham
Hamilton
"What stood out most was the transparency. The quote was clear, the costs were explained upfront, and there were no unexpected charges. Royal One is a company you can trust."

Privacy Policy

Our commitment to protecting your personal information

Privacy Policy

Royal One Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and telephone numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website, from publicly available sources, from cookies, and from third parties. We do not guarantee website links or the privacy policies of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services, communicating with clients, and conducting our business operations, including marketing where appropriate. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

You may unsubscribe from our marketing communications at any time by contacting us in writing.

Where reasonable and practicable, we will explain why we are collecting your Personal Information and how we plan to use it at the time of collection.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or an opinion about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health information.

Sensitive information will be used only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose directly related to the primary purpose
  • With your consent, or
  • Where required or authorised by law

Third Parties

Where reasonable and practicable, we will collect your Personal Information only from you. In some circumstances, we may be provided with Personal Information by third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided to us.

Disclosure of Personal Information

Your Personal Information may be disclosed in circumstances including:

  • Where you consent to the disclosure
  • Where required or authorised by law

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure.

When Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, some Personal Information may be retained for a minimum period as required by law.

Access to your Personal Information

You may request access to the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. To request access, please contact us in writing.

Royal One Pty Ltd does not charge a fee for access requests but may charge a reasonable administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification before releasing requested information.

Maintaining the Quality of your Personal Information

We take reasonable steps to ensure your Personal Information is accurate, complete, and up to date. If you believe the information we hold is inaccurate or outdated, please contact us so we can update our records.

Policy Updates

This Privacy Policy may change from time to time and the latest version will be available on our website.

Privacy Policy Complaints and Enquiries

If you have any questions or complaints about this Privacy Policy, please contact us at:

Royal One Pty Ltd
Email: Royalonegreen@gmail.com
Phone: +61 401666080
Address: 89-91 bakers rd, Coburg North VIC 3058

Terms & Conditions

Understanding our agreement for heating upgrade services

1. Definitions

In these Terms and Conditions, unless the context requires otherwise:

  • "Goods" or "Upgrade" means the approved energy-efficient products and/or services supplied and installed under the Victorian Energy Upgrades (VEU) program, as set out in the Quote or Proposal.
  • "Customer", "you" means the individual, company, or legal entity receiving the Upgrade.
  • "Royal One", "we", "us", "our" means Royal One Pty Ltd (ABN [insert ABN]), including its employees, authorised agents, contractors, and subcontractors.
  • "VEU Program" means the Victorian Energy Upgrades program administered by the Essential Services Commission (ESC).
  • "VEECs" means Victorian Energy Efficiency Certificates created under the VEU Program.

2. Site Assessment and Eligibility

2.1 A site assessment may be conducted to:

  • Confirm eligibility under the VEU Program
  • Verify existing equipment or systems
  • Determine installation requirements
  • Collect evidence required for VEEC creation

2.2 The assessment is a visual inspection only. Royal One is not responsible for hidden, latent, or pre-existing conditions not reasonably identifiable at the time of assessment.

2.3 You or your authorised representative must provide safe, reasonable access to all relevant areas of the premises during assessment and installation.

2.4 Information collected may include measurements, photographs, serial numbers, and details of existing equipment as required by the VEU Program.

3. Quotes and Variations

3.1 All quotes are estimates based on information available at the time and are subject to confirmation of VEU eligibility.

3.2 Royal One reserves the right to amend or withdraw a quote prior to installation where:

  • Eligibility under the VEU Program cannot be confirmed
  • Site conditions materially differ from those assessed
  • Regulatory requirements or rebate values change

3.3 Any changes requested by the Customer after acceptance may result in a revised quote.

4. Installation and Compliance

4.1 All upgrades will be installed by appropriately licensed and qualified persons in accordance with:

  • VEU Program rules and guidelines
  • Victorian Building Authority (VBA) requirements
  • Energy Safe Victoria (ESV) regulations
  • Relevant Australian Standards (AS/NZS)

4.2 Royal One will collect and retain all evidence required for VEEC creation, including photographs and compliance documentation.

4.3 Existing equipment may be decommissioned in accordance with VEU requirements. Certain items may be left in place where removal is not required or practicable.

4.4 Royal One is not responsible for:

  • Pre-existing electrical, plumbing, or structural issues
  • Hazardous materials including asbestos
  • Insulation deficiencies or building defects
  • Cosmetic or minor damage resulting from reasonable installation works

5. Rebates, VEEC Assignment, and Customer Obligations

5.1 You irrevocably assign to Royal One or its nominated accredited partner all rights to create, register, and claim VEECs arising from the Upgrade.

5.2 The value of VEECs forms part of the payment for the Goods and services provided.

5.3 You must complete, sign, and return all documentation required under the VEU Program, including customer assignment and consent forms.

5.4 If:

  • Required documentation is not completed
  • Eligibility criteria are not met
  • Information provided by the Customer is false or misleading

Royal One reserves the right to invoice you for the full non-rebated cost of the Upgrade.

5.5 If VEECs are rejected by the regulator for reasons attributable to the Customer, Royal One may recover the equivalent rebate value from you.

6. Payment

6.1 Any customer co-payment specified in the Quote must be paid in accordance with the agreed payment terms.

6.2 Payments are deemed received only once cleared funds are received.

7. Warranties

7.1 Goods supplied are covered by the applicable manufacturer's warranty and any workmanship warranty stated in the Quote.

7.2 Warranties do not apply where faults arise due to:

  • Misuse, neglect, or lack of maintenance
  • Modifications by third parties
  • Environmental factors outside Royal One's control

8. Title to Goods

8.1 Title to the Goods does not pass to the Customer until:

  • All payments have been made in full, and
  • All VEEC assignment obligations have been satisfied

9. General

9.1 These Terms and Conditions apply to all energy efficiency upgrades performed by Royal One under the VEU Program.

9.2 Royal One may amend these Terms and Conditions from time to time to reflect changes in legislation or program requirements. The version in effect at the time of installation will apply.