☎️ 1300 865 060
📧 info@royal1.com.au
📍 89-91 Bakers Rd, Coburg North VIC 3058

Get in Touch

Contact our team today to enquire about energy-efficient upgrades for your home. Reach us by phone, email, or by submitting the form below.

  • Phone
    1300 865 060
  • Email
    info@royal1.com.au
  • Office
    89-91 Bakers Rd, Coburg North VIC 3058
  • Hours
    Monday to Saturday, 8:00am to 6:00pm

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Frequently Asked Questions

Common questions about contacting Royal One and our services.

How do rebates work under the Victorian Energy Upgrades (VEU) scheme?

The Victorian Energy Upgrades (VEU) scheme helps eligible households and businesses reduce the cost of installing energy-efficient products. When replacing older heating systems with high-efficiency electric air-conditioning, a rebate may be available through the scheme.

At Royal One Pty Ltd, we handle the entire process for you, including eligibility checks, documentation, and submission. The rebate is applied directly to the installation price, so there is no need for you to claim separately.

What types of air conditioning systems do you install?

Royal One installs energy-efficient air conditioning systems, including:

- Multi-split systems
- Ducted air conditioning systems

All systems installed are approved for installation under the Victorian Energy Upgrades (VEU) scheme and selected based on efficiency, performance, and suitability for your property.

Do you offer payment plans or financing?

Yes. Royal One offers flexible payment options, including financing through Brighte, allowing eligible customers to install energy-efficient systems now and pay over time.

Our team can guide you through the Brighte financing process and help find a payment solution that suits your budget.

Why are your prices competitive?

Royal One works directly with manufacturers and suppliers, helping reduce supply chain costs and allowing us to pass savings on to our customers.

Combined with rebates available through the VEU scheme, this helps make energy-efficient upgrades more affordable.

How do I book an inspection or consultation?

Booking an inspection is simple. You can:

- Fill out the enquiry form on our website, or
- Call our team directly

A Royal One consultant will contact you to arrange a free in-home inspection and consultation.

How do I know what size air-conditioning unit is right for my home?

During the inspection, our team will assess:

- Room size
- Home layout
- Insulation and airflow
- Existing heating or cooling systems

Based on these factors and VEU sizing guidelines, we will recommend the most suitable and energy-efficient system for your property.

What warranty and after-sales support do you offer?

All systems installed by Royal One come with:

- Manufacturer's warranty (typically up to 5 years depending on the system)
- 2-year workmanship guarantee on installation

Our support team is available to assist with warranty enquiries, servicing, and technical support after installation.